Refund and Cancellation Policy

1. Cancelling

You can cancel your subscription at any time through the subscription management link in your Lemon Squeezy receipt email, or by emailing support@turnavio.com. Cancelling stops future renewals. You keep access until the end of the billing period you already paid for; we do not pro-rate the unused part of a period.

2. Refund requests

If you were charged by mistake, were charged after cancelling, or are unhappy with the service, email support@turnavio.com within 14 days of the charge with the email address on your account and your order or receipt number. We review each request and will reply by email.

Charges requested for refund after 14 days, or for periods in which the service was used, are reviewed case by case and are not guaranteed, except where the law gives you a right to a refund.

3. How refunds are paid

Subscriptions are sold through Lemon Squeezy, the Merchant of Record. Approved refunds are issued by Lemon Squeezy to the original payment method, and may take several business days to appear. Taxes collected on the sale are refunded with the payment.

4. Statutory rights

Nothing in this policy limits any right you have under the consumer-protection law that applies to you.